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Tele-Communication 

 

HR, CMS and CRM 

 

Financial Services and Banking

 

Automotive

 

Travel and Logistics

 

E-Commerce

 

Government

 

Advertising and Marketing

 

Data Management

 

Printing

 

Surveying

 

Medical

 

Miscellaneous

 

   SOLUTIONS
 

Shilp InfoTech has very well managed and successfully delivered various Software Solutions.

Tele-Communication
 
  •  Cisco Call Manager Product ® Integration
  •  SMS O' Mania
  •  SMS Feedback
  •  SMS Night-Club Ale and Contact Management System.
HR, CMS and CRM 
 
  •  Human Resource Management System
  •  Content Management System
  •  Customer Relationship Management System.
Financial Services and Banking
 
  •  Loan Product Comparator
  •  Loan Processing and Variation System
  •  Payment and Commission Brokerage System
  •  Payment Processing and Banking System
  •  Workflow Initialisation and Management System
  •  Commissioning System.
Automotive
 
  •  Multi-lingual Global Automobile Product Comparison and Planning System
  •  Dealer Management System (DMS)
  •  Vehicle Indentification Number (VIN) Validation and Matching System.
Travel and Logistics
 
  •  Travel Ticketting System
  •  Travel Commissing System
  •  Logistics Container Management System
  •  Logistics Billing and Payment System.
E-Commerce
 
  •  Online Shopping 
  •  Payment Gateway Integration System.
Government
 
  •  Tracking and Auditing System
  •  Identity Management System.  
Advertising and Marketing
 
  •  Email Marketing System
  •  Lead Generator 
  •  Sales Management System.
Data Management
 
  •  Automotive data migration packages - ETL Processes 
  •  Auditing data migration packages - ETL Processes 
  •  Sales data migration packages - ETL Processes
  •  Travel data migration packages - ETL Processes
  •  Logistics data migration packages - ETL Processes
  •  Telephone directory data migration packages - ETL Processes
  •  Banking data migration packages - ETL Processes
  •  Workflow historical data migration packages - ETL Processes 
Printing
 
  •  SMART Ordering and Inventory System
  •  Online VCard Builder and Ordering System.
Surveying
  •  Customer Satisfaction Index (CSI) – Internet Survey Management System
  •  Customer Satisfaction Index (CSI) - Reporting System.
Medical
 
  •  Inventory and Invoicing System for Medicines and Medical Instruments
  •  Annual Maintenance Service Contract System (AMC) for Medical Equipments.
Miscellaneous
 
  •  Automated PDF, Excel Report Generator - Windows Service
  •  Automated Email System - Windows Service
  •  E-Shopping System.
 
 

Tele-Communication Industry 
 

Cisco Call Manager ® Integration

Shilp Infotech has developed an ETL process, which feeds large amount of data to a Cisco hardware devices (Cisco Call Manager ®) used for IP Telephony, for a large government entity.

Cisco Call Manager is an IP telephony, primarily used for inbound and outbound communications.

The ETL process developed, used to pull out user/staff information from Novell Networks e-Directory ® and Windows active directory ® and sets up Cisco call manager device lines,extensions and display text on different Cisco telephone devices based on user/staff information pulled out from different data sources.


 
 

SMS O' Mania

SMS O' Mania is Shilp Infotech's proprietary solution for the Australian businesses, whose ultimate goal is to notify or entice clients/customers within a second of a time.

Click here for more details-- As Adertised

Product Features and Pricing:

  •  A second to contact your customers… A second of your customer’s time.
  •  Today 96% of population has mobile phones. Get up with the latest technology.
  •  A cheapest and quickset way to let your customers know what you have to offer.
  •  Suitable for all industries.

Examples

A short message of what you have to offer.
  •  Enjoy a pint of beer at half price by showing promo SMS here.
  •  Inspection for Camberwell property is on 23 Apr at 5:00 pm.
  •  2 games for the price of 1 on Tuesday before 5:30 pm.

Pricing Packages

  •  25 Free SMS for the first time.
  •  SMS charges as low as 12c per SMS.
  •  No Registration Fees.
  •  No Monthly Commitments.*Depends on your package
  •  No Hidden Costs.
Plan A Plan B Plan C Plan D Plan X Customize
Up to 50 Recipients Up to 50 Recipients Up to 100 Recipients Up to 200 Recipients Any no. of Recipients 200+ Recipients
100 SMS 200 SMS 400 SMS 700 SMS 400+ SMS 1000+ SMS
$18 worth of SMS 7 days a week $30 worth of SMS 7 days a week $48 worth of SMS 7 days a week $63 worth of SMS 7 days a week 7 days a week Negotiable
$18 per month $30 per month $48 per month $63 per month No monthly commitments Negotiable
18c per SMS 15c per SMS 12c per SMS 9c per SMS 10c per SMS Negotiable

 

SMS Feedback System

SMS Feedback System is Shilp Infotech's proprietary solution for the Australian businesses, whose primary goal is to ensure 100% satisfication of their exisiting clients/customers via instant SMS notification.

Key advantage of this System is, you receive weekly feedback reports which depicts your customer satisfaction index (CSI).

Click here for more details-- As Adertised

Product Features and Pricing:

  •  Know what your customers have to think about you.
  •  The rule of thumb for any businesses is to provide high standards of customer service.
  •  A second to contact your customers… A second of your customer’s time.
  •  Today 96% of population has mobile phones. Get up with the latest technology.
  •  A cheapest and quickset way to let your customers know what you have to offer.
  •  Suitable for all industries.

Examples

A short message asking for your customer’s feedback for your services.
  •  <you> Did you enjoy our service today ?
  •  <customer> No ....
  •  <you> We have a special gift for you when you visit us next time.

Pricing Packages

  •  25 Free SMS for the first time.
  •  SMS charges as low as 18c per SMS.
  •  No Registration Fees.
  •  No Hidden Costs.
Plan A Plan B Plan C Plan D Customize
200 SMS 400 SMS 600 SMS 100 SMS 1000+ SMS
Weekly Reports Weekly Reports Weekly Reports Weekly Reports Weekly Reports
$40 per month $72 per month $90 per month $120 per month Negotiable
20c per SMS 18c per SMS 15c per SMS 12c per SMS Negotiable

 

SMS Night-Club Ale and Contact Management System

Shilp InfoTech's has developed a desktop system for a Night Club to send promotional SMS to their members' mobiles phones.

System has integrated module for Contact Management System which has features to perform registration of Members into the associated database. Create/Edit Member Groups. Assign Members to the Groups.

Software System has integration with Mobile Gateway provided by the Service Provider.

System provides the functionality to compose and send Promotional-Text-Message to either selected Groups or Members.

Shilp InfoTech has provided a Cost effective Software Solution which boost customer traffic and hence drinks sale of Night Club.

 

Human Resource Industry
 

Human Resource Management System

Human Resource Management System is a web based accounting application for a mid size business specializing in accounting packages and solutions.

System implements role based security model, which grants/restricts access to various system functionality.

Basic functionality of this system is to

  •  Facilitates user (either staff or their superior) to update personal and emergency contact details.
  •  Facilitates user to create remainder, events, tasks etc associated with them and displaying them in a monthly planner view.
  •  Provides a graphical, drill down view of an employing company organisation structure.
  •  Facilitates user to create/view their own Leave history and generate reports in PDF file format for the required time period.
  •  Facilitates user to create/view their own Payslips, group certificates and superannuation contribution and generate reports in PDF file format for the required time period.
  •  Facilitates user to create Leave request which could be approved/rejected by their superiors, driven by secuirty model.
 

Content Management System

Content Management System is a website for a mid size business distributing muscial instruments.

System implements role based security model, which grants/restricts access to various system functionality.

Basic functionality of this system is to

  •  Create/manage website menu groups, items adhering parent-child hirarchy.
  •  Create/manage web pages, their content using rich text editor.
  •  Create/manage news items, files, annoucements.
  •  Search engine friendly web pages.
  •  Search facility to search specfic information throughout the website.
  •  Detailed sitemap navigation.
  •  Various reports for most frequently accessed pages, links etc.

 

Customer Relationship Management System

Shilp Infotech has developed web based Customer Relationship Management system to manages all aspects of business relationships for an energy provider.

This system is totally configuratable by the business.

Basic functionality of this system is to

  •  Track customer communications.
  •  Notify customer's birthday, anniversary reminders to the business.
  •  Notify any follow ups defined by the system.
 

Finance and Banking Industry
 

Loan Product Comparator

Shilp Infotech has developed a Loan Product Comparator, a web based financial application for a leading mortgage brokering company.

This application facilitates registered brokers/members to create/edit loan applications and summarize results for loan applications based on application assessment by computing proprietary Loan Criteria's defined by various financial institutes and companies.

Web Application System helps registered brokers/members to propose various debt reduction option plans based on type of loan application for their customers.

System can generate various graphical reports

  •  Displaying which loan products best suits the client (Loan applicants')
  •  Plotting statistical figures on Interested paid on the Loan versus Number of Years for different loan products short listed
  •  How soon debts can be paid based on applicants' financial details and type of loan application.

System gives wide variety of options to the client (Loan applicants') to make a right choice in selecting a particular loan product.

It is a total web based loan application solution which helps brokers/loan aggregators to stay competitive in mortgage industry.

 

Loan Processing and Variation System

Shilp Infotech has developed a smart web based Intranet Application for one of the leading financial organization to smartly create amendments/variations to lengthy loan applications and generating PDF reports.

System allows web user to create/edit/delete a loan variation for a particular section of an existing loan application.

System at all times maintains the state of variation and facilitate user to start keying in variations from that point onwards.

System has capability to generate elegant PDF reports for Loan variations generated for a Loan application using professional reporting tool like Crystal Reports.

This web based system helped the client to quicken the process of generating Loan application amendment process and helped reducing unnecessary data processing.

 

Payments and Commission Brokerage System

Shilp Infotech has developed a  sophisticated web based Intranet System for one of the leading financial organization to calculate and process Loan Commissions Payment for their registered brokers and franchisees.

System accepts loan commission's details for brokers and their franchisees through interactive Web Forms.

System has ability to load required commission data from the massive database and perform complicated math for processing commissions to brokers taking into account loan applications and interested paid on the loan by the clients (broker's customers).

System has capability to generate Excel Reports

  •  Commissions' payment grouped by brokers
  •  Complete Statistical report for the Payment made or Outstanding by the Company

This System has benefited the company to ease the processing of large number of Commission payments without changing/migrating their old database in place.

 

Payment Processing and Banking System

Shilp Infotech has developed a Windows Application for one of the leading Payment service provider.

It is a batch processing payment system, which submits payment requests via secure hardware device for encryption and decryption of payment records to the bank payment queue and asynchronously recording response from the bank detailing the result of the payment requests submitted.

System automatically submits payment requests in batch to ANZ Bank and Master Card Gateway (MIGS) depending on type of transaction.

Different types of payment requests are submitted

  •  A Debit requests which are processed through ANZ Bank.
  •  A Credit card requests via MIGS (MasterCard) Gateway.
 

Workflow Initialisation and Management System

Shilp Infotech has developed a sophisticated web based Intranet System for one of the leading financial organization to initialise and manage the work requests raised by internal business units.

It is used by management and delivery team areas to initialize estimates and plan each and every work request raised by business units. It integrates with several legacy systems to push and pull data with minimal impact to legacy systems.

System has capability to

  •  Assign resources like Delivery team, Software developers, Business analyst etc.
  •  Define release schedule.
  •  Define rules to send out email notifications on work request status change.
 

Commissioning System

Shilp Infotech has developed a sophisticated web based Intranet System for one of the leading Airlines Ticketting Company.

System facilitate different Airline Systems to process their transactions and create commission payments for the different travel agents who made the booking, after apply different commission rules based on Airfare, travel agents, class of travel, date of travel etc, setup by the different airlines.

System uses smart logic to work out matched commission rules to apply based on different permutation and combination.

Several commission reports can be executed and generated using different search criteria to retrieve booking and payment details.

 

Automotive Industry
 

Multi-lingual Global Automobile Product Comparison and Planning System

Shilp InfoTech has developed a web based multi-lingual Global Product Comparison and Planning System used by major Car manufacturers and their researches around the world.

System implements role based security model, which grants/restricts access to various system functionality.

System is used globally; as a result it has multi-lingual support.

Languages supported

  •  English
  •  French
  •  Thai
  •  German
  •  Chinese
  •  Japanese

System facilitate users to

  •  Create/Edit comparisons across various country databases from different car manufacturers.
  •  Create/Edit queries based on vehicle specifications (like transmission type, fuel type, price, model, year etc) across various cars from different car manufacturers. All Queries are executed asynchronously which facilitates user to retrieve results of time consuming queries at their ease.
  •  Various comparison reports are generated and displayed in a rich grid style for comparison result.
  •  Reports can be downloaded in Excel format, which are used heavily for future product planning by car manufacturers and researchers.
  •  Auto news throughout the world is updated instantly by its own admin system, which in turn facilitates users for viewing.
 

Dealer Management System (DMS)

Shilp InfoTech has developed web based Dealer Management System; a web based system for a premier Car Manufacturer.

Dealer Management System is primarily used by Car manufacturers to add/update their dealership details and associate managers to supervise dealership performance.

Dealership Management System is driven by XML web service and MS SQL Server database.

 

Vehicle Indentification Number (VIN) Validation and Matching System

Shilp InfoTech has developed web service and a web based  VIN Matiching  system for an leading car insurance provider.

System validates the requested VIN against the entire repository of vehicles sold throughout Australia.

System send the matched vehicle information like Chassis number, Engine etc to the service requestor. Detail of vehicle information is limited to the package registered by the insurance agent.

A web based user interface to generate, run reports and check invoice history.

 


Travel and Logistics

Travel Ticketting System

Shilp InfoTech has developed a web based Travel Ticketting system for an Airline Ticket Issuing Company to automate job issuing travel tickets based on number of parameters like Airline code, Air fare type, etc. Airlines can login and generate, view reports, invoice history, tickets issued etc.

 

  Travel Commissing System

Shilp InfoTech has developed a web based Travel Commission System for an Airline.

System let user configure commission rules to apply based on type of air fare, Class of travel etc. Commission rules are applied on tickets sold by travel agencies. User can configure different commission rates for different travel agenies.

 

Logistics Container Management System

Shilp InfoTech has developed a web based  Container Management System for one of the leading Logistics company.

System let user register containers, manage and release containers from the dock.

 

Logistics Billing and Payment System

Shilp InfoTech has developed a web based Billing and Payment System for one of the leading Logistics company.

System has functionality to

  •   Generate invoices for containers managed and handled 
  •   Process payment received
  •   Generate various sales, invoice, payments reports
 

E-Commerce

Online Shopping

Shilp InfoTech has developed a web based business-to-consumer (B2C) e-commerce application about online store front for a garment distributor.

System let user mange Products, prices, specials etc.

 

Payment Gateway Integration System

Shilp InfoTech has developed a windows integration system for a payment provider.

System integrates with different third party providers like ANZ, Westpac, MIGS etc using various methods like Post, SOAP, wire transfer etc 

 


Government

Tracking and Auditing System

Shilp InfoTech has developed a web based tracking and auditing system for a government organisation in Victoria.

System logs user actions while using the application. It logs user input and results returned by/to the user.

 

Identity Management System

Shilp InfoTech has developed a web based  identity management system for a government organisation in Victoria.

It implements advance level of security-role model based on the user's position in organisation.

System not only imposes security constraints on Application level but also Page, Component (e.g. Insert/Update functionality etc) and Data levels.

 


Advertising and Marketing

Email Marketing System

Shilp InfoTech has developed a windows based email marketing system for a Engergy provider. 

System provides the facility to

  •  Manage Email Groups and Email addresses.
  •  Compose Email messages using rich text editiors.
  •  Manual and automated mail out to the list of recipients.

 

Lead Generator

Shilp InfoTech has developed a windows based   lead generator for a sales and marketing company.

System provides rich source of pre-qualified, high quality sales leads, at the same time as it provides corporate buyers and decision makers with access to solution providers.

 

Sales Management System

Shilp InfoTech has developed a web based  sales management system for a sales and marketing company to manage their sales and commissions associated on every sale for the sales consultants.

System provides the facility to

  •  Manage Sales representatives. 
  •  Manage retailers and their products prices.
  •  Manage sales workflow cycle in between statuses like Open, Pending, Callback, Confirmed and Cancelled.
  •  Manage sales commission for sales representatives.
  •  Generate sales and sales commission reports.

 


Data Management

ETL Processes

Shilp Infotech has designed and developed several data migration packages for various organisations using Oracle and MS SQL Server technologies like Oracle - SQL Loader and MS SQL Server - DTS & SSIS

Some of the packages were developed taking into the following design considerations

  •  Quick and efficient data validation, processing and migration.
  •  Logging providers to log execution process to a flat file during the entire data migration process for diagnostics, troubleshooting, back tracking and report generation.
  •  Complex SQL stored procedure, recursive sql queries to apply validation rules and business logic to maintain system integrity.
  •  Table Partitioning for improved system performance and keeping dependent systems available to users at all times (24*7).

 Some of the packages developed were for the following industries

  •  Automotive
  •  Auditing
  •  Sales
  •  Travel
  •  Logistics
  •  Telecommunication
  •  Banking
  •  Workflow

 


Printing Industry
 

SMART Printing System

Shilp InfoTech has developed a desktop system for a leading Offset Printing Company to automate job scheduling of printing orders, maintaining stock inventory and generating reports for sales, stock inventory and various combination of small reports, hence improving Company's Productivity. Accepting Order details through a Graphical screen.

Processing Orders which includes estimating tentative delivery date after accounting and doing a Math by considering various possibilities based on availability of printing machinery, raw materials required for completing that order.

System pops up with a report displaying tentative

  •   Delivery date
  •   Quantity of raw materials required
  •   Estimate the Printing Order Cost based on predefined rates set per @unit quantity

System has capability to add/edit/delete new raw material details to the inventory database.

System provides the facility to the user to generate various reports

  •  Sales Report
  •  Combination of various other Reports (Stock, Orders)
  •  Stock Inventory Report
 

 Online VCard Builder and Ordering System

Shilp InfoTech has developed a web based system for a leading Offset Printing Company to select, customize visiting cards (business cards) according to the customer's need. Customer can finalize the design and can order it online providing his/her details. 

 

Surveying Industry
 

Customer Satisfaction Index (CSI) – Internet Survey Management System

Shilp InfoTech has developed Customer Satisfaction Index (CSI) – Internet Survey Management System; a web based Survey Script Creation and Survey Completion data driven System for a premier Car Manufacturer. System has rich, self explanatory user interface.

Survey completion system is a timed operation, which captures and stores the result of questions answered by the surveyor. Results captured are then used to generate various customer satisfaction reports and alerts (like customer complains, feedback, change of details) generated are automatically emailed to the manufacturers and participating dealership.

System facilitate users to

  •  Create/Edit Questions and their respective Answers required for survey script creation based on question type i.e. Multi choice, single choice, comment etc type of question. Depending on question type, relevant answers for that question are displayed while survey completion.
  •  Flag questions as mandatory or enforce validation constraints on certain types of answers (e.g. if question type is numeric text field then system ensures that surveyor answer should be numeric) expected.
  •  Create/Edit navigation branches between questions to create a survey script.
  •  Customize and set/reset time limit required doing the Survey by a surveyor. System automatically terminates the survey after cut of time limit is reached.
 

Customer Satisfaction Index (CSI) - Reporting System

Shilp InfoTech has developed a desktop system for a premier Car manufacturer, which, facilitates them to load car sales/service raw data received from their dealerships into their internal system, and generate various weekly/monthly/annual reports and alerts.

Shilp InfoTech has also developed automated email delivery system to send out reports and alerts to the manufacturers and dealerships.

Various types of Reports like (sales, service and data errors and accuracy) are generated in PDF, Excel and text formats, which can be downloaded and viewed on PDA/Blackberry devices also.

Various types of Alerts like (inaccurate/incorrect data, complaints and service/sales issues) are generated in PDF format.

 

Medical Industry
 

Inventory and Invoicing System for Medicines and Medical Instruments

Shilp Infotech has developed a desktop application for a reputed overseas medical company, which greatly improved their inventory and invoicing processes.

System facilitates users with stock take, ordering and generating elegant invoicing for medicines and medical instruments.

Ordering system developed implementing the concept of just in time (JIT) ordering system which generates purchase order only when stock is required accounting the facts and statistics of product usage and consumption in the past.

 

Annual Maintenance Service Contract System (AMC) for Medical Equipments

Shilp Infotech has developed a desktop based multi-tiered distributed Annual maintenance application for a reputed overseas medical manufacturer. System allows users to create/maintain service contracts for medical equipments they manufacatur.

Basic functionality of the system were Signing up different types of AMC contracts, Requesting an AMC service for a registered equipment, Recording the serviced equipment, Maintaining history of AMC services of different clients.

 

Miscellaneous
 

Automated PDF, Excel Report Generator – Windows Service

Shilp InfoTech has developed a desktop system for premier car manufacturers, which generate automated reports and store on to the file server.

Automated Email system developed by Shilp Infotech depends on this service to send out reports to the manufacturers and dealerships.

 

Automated Email System – Windows Service

Shilp InfoTech has developed a desktop system for premier car manufacturers, which sends messages stored in MS message queue. Looking at the message header and body system retrieves email receiptants and send the message asynchronously.

 

E-Shopping System

Shilp InfoTech has developed a web based business-to-consumer (B2C) e-commerce application about online store front for a manufacturer.

Shilp Infotech addressed security issues during wire transfer. The System uses 128 bit SSL Encryption during fianancial transaction between payment gateway and Server.

 

   
 
 
 © 2009 Shilp InfoTech Pty Ltd A.C.N 115 919 045